Generative AI has changed the game – and with Agentforce, we’re entering a new chapter: AI that doesn’t just assist, but takes action. These autonomous agents can handle complex tasks, drive outcomes, and free up teams to focus on strategy, creativity, and high-value work.

But with greater power comes greater responsibility. As AI takes on more decision-making, the need for strong security and trust only grows. This guide outlines six key steps to help you prepare your business – and your data – for the future of AI with Agentforce.